Core Directive
"I possess a core competency in IT infrastructure and advanced Cybersecurity, driven by a command-line approach to system administration and threat resolution. My focus is on optimizing and defending technical environments, leveraging a blend of foundational IT knowledge and specialized security skills. This practical aptitude is demonstrated by my Top 10 rank on the Hack The Box Canada National Leaderboard."
System Logs / Experience
Team Leader
Robinson Solutions | Feb 2023 – Present
- Coordinated daily task assignments and workforce scheduling for a team of 40, ensuring efficient operations and adherence to strict timelines
- Acted as primary point of contact between the client (TMMC) and internal teams, handling real-time operational issues and service requests
- Monitored workflows and adjusted task allocation to address delays, priority changes, and operational disruptions
- Maintained accurate records of task completion, incidents, and performance metrics, reporting discrepancies to management
- Responded to urgent issues and reallocated resources to maintain service continuity and meet client expectations
- Ensured clear and professional communication with team members, supervisors, and client representatives in a fast-paced environment
Help Desk Support Specialist
Robinson Solutions | Sep 2024 – Dec 2024
- Delivered first-line technical support for hardware, software, and network issues.
- Logged and tracked tickets ensuring SLA compliance.
Summer Student – Assembly
Toyota Motor Manufacturing Canada | May 2025 – Aug 2025
Assisted in assembly operations, following standardized procedures.
Volunteer
Kerala Police CyberDome | Mar 2020 – Sep 2021
- Assisted in cybersecurity awareness initiatives and digital safety training.
- Supported cybercrime prevention efforts through threat analysis and documentation.
Education
Advanced Diploma in Cybersecurity
Fanshawe College, London, ON | Jan 2023 – Dec 2025
Co-op Endorsed Program.